Have you experienced fantastic customer service by someone at our shopping centre recently?

Be part of our initiative in ‘catching people doing things right’ by nominating that person for an IMPACT Award, our Customer Service Awards Programme. This programme is designed for you, our customer, to make nominations which are then reviewed by an independent team. You can nominate everyone from store staff members, cleaners, service providers, security officers, our property management team or contractors at our shopping centre.

  • Your Details

  • Your Nomination

  • If you don’t know the nominee’s name, please provide a description of their appearance or when you visited the store e.g. the lady with brown hair in store at 2pm Tuesday.
  • Your Privacy

    The information you have provided in this nomination is shared with the company that employs the person you have nominated. We will use this information if we need to contact you to clarify your nomination and keep you informed of the progress of your nomination.
  • Your Preferences

    We may use your name only with the nomination on a certificate, online and in our communications. To see a full copy of our Privacy Statement click here.